The Fox Cities Performing Arts Center welcomes all patrons and strives to make its performances and facilities accessible to everyone. The Center provides many services to audience members with accessibility needs. Please read specific information about the services listed below. If you have any questions, would like further information or need assistance or accommodation not mentioned below, please contact the director of event management and access services at (920) 730-3735 or tebben@foxcitiespac.com.

The Centers ticket agents are available to assist you in seat availability and selection. Please inform your ticket agent of any special need at the time of purchase.

To purchase tickets and receive a service described below, please call our ticket office at (920)730-3760, or visit us in person at 400 W. College Avenue or e-mail us your order at tickets@foxcitiespac.com.
 

MOBILITY ACCESS

Accessible seating is available on each seating level and price. Transfer seats are available on the Orchestra Level. Tickets for these areas can be purchased through the ticket office and must be requested in advance. The Center is equipped with a limited number of wheelchairs available for use free of charge during a performance. Accessible parking spaces are available in the Washington Street ramp. Valet parking is also available for most public ticketed events. There is a fee for valet parking. However, this service is free to persons displaying valid disabled parking license plates or identification cards. Click here for more information about directions and parking. The Main and Walnut Street entrance are equipped with automatic doors. Elevators service all four floors of the building.

All levels within the Center have wheelchair accessible restrooms. The Orchestra Level west restrooms are equipped with automatic doors. A family restroom with changing table is located on the Orchestra Level.


AMERICAN SIGN LANGUAGE

American Sign Language interpretation is available upon request. In order to provide qualified and appropriately prepared signers, we require signing requests at least two weeks prior to the performance date. You may request this service when ordering tickets. This service is available for the Sunday matinee performances for most Broadway shows.

Les Misérables Sunday, November 20, 2011 • 1:00 p.m.
Million Dollar Quartet Sunday, February 12 • 1:00 p.m.
Mary Poppins Friday, March 9, 2012 • 7:30 p.m.
Mary Poppins Sunday, March 11, 2012 • 1:00 p.m.
West Side Story Sunday, April 29, 2012 • 1:00 p.m.
Billy Elliot the Musical
Sunday, June 24, 2012 • 1:00 p.m.

 

OPEN CAPTIONING

Open captioned performances feature a text display located to the side of the stage that scrolls the dialogue and lyrics synchronization with the performance. Below is a list of open captioned performances for the 2011/2012 season. Patrons should request seats best suited to captioning when purchasing tickets.

Les Misérables Saturday, November 19, 2011 • 2:00 p.m.
A Christmas Carol Thursday, December 15, 2011 • 7:30 p.m.
Million Dollar Quartet Saturday, February 11, 2012 • 2:00 p.m.
Doubt: A Parable Tuesday, February 21, 2012 • 7:30 p.m.
Mary Poppins Friday, March 9, 2012 • 7:30 p.m.
West Side Story Saturday, April 28, 2012 • 2:00 p.m.
Billy Elliot the Musical Saturday, June 23, 2012 • 2:00 p.m.
 
 
Octoberfest logo   Partial support for open captioning provided by Octoberfest

 

ALTERNATIVE FORMATS

Large print and Braille programs can be produced upon request. To request a document in an alternate format please allow a two weeks’ notice to accommodate this service. Large print menus are available at the Center’s concessions areas on all four levels.


 

SERVICES FOR THE HARD OF HEARING

The Center is equipped with a Sennheiser Infra-Red Sound Enhancement System to amplify stage dialogue and music. Lightweight headsets with induction loop capabilities are available at the information desk. Headsets and induction loops are distributed free-of-charge on a first-come, first-served basis. Hearing loops are available for use in the Center’s ticket office lobby and the Kimberly-Clark Theater. Guests who utilize telecoil capability in their hearing aids or cochlear implants will benefit from this service.



CONTACT INFORMATION


Fox Cities Performing Arts Center
400 W. College Ave., Appleton, WI 54911
 

Ticket Office
Hours:
Monday - Friday, 10:00 a.m. - 6:00 p.m.
Saturday, 10:00 a.m - 2:00 p.m.
Closed Sunday
Open one hour prior to all ticketed events

Phone: (920) 730-3760
Fax: (920) 730-3755
Ticketmaster: (800) 982-2787

Group Sales Office
Hours:
Monday - Friday, 8:30 a.m. - 5:00 p.m.

Phone: (920) 730-3786
Fax: (920) 730-3765

Administration Office
Hours:
Monday - Friday, 8:30 a.m. - 5:00 p.m.

Phone: (920) 730-3782
Fax: (920) 730-3784

General E-mail

info@foxcitiespac.com


SHARE YOUR FEEDBACK


We would like to know your thoughts and comments about recent performances you have attended, guest artists or programming you would like to see in the future, and your experiences at the Center. Please send an e-mail to info@foxcitiespac.com. We appreciate your taking the time to write.
 

WEATHER DISCLAIMER

All performances will go on as scheduled, regardless of weather, and no refunds will be issued. In the unlikely event that the Center cancels a performance, refunds will be promptly distributed.


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@2012 Fox Cities Performing Arts Center, 400 W. College Ave., Appleton, WI 54911 • Tickets: (920) 730-3760 • Administration: (920) 730-3782 • foxcitiespac.com